Shipping policy
Delivery policy
We want to make your online shopping experiences as quick and easy as possible.
At Foya we provide the following shipping methods:
- Australia post express
- Australia post eparcel
- Courier please
We use reputable services Australia post and Courier please as delivery our products.
All the orders will be shipped out from our warehouse at the same business day if order is made before 3:00PM.
Delivery cost
Delivery is free Australia wide.
For order express shipping if you choose a flat rates of delivery charge will apply.
Delivery time frame
Orders are dispatched from our warehouse in Mulgrave Victoria. As a general guideline, 2-3 business days to major cities. For more remote areas, delivery may takes up to 5 business days.
Occasionally there are delay with couriers, especially during holiday seasons which may affect delivery time frames so your patience is greatly appreciated.
Track your order
Order shipped can be tracked and we will send you a conformation email (containing your shipping tracking number) after tour order is shipped out from our warehouse.
Disclaimers
Wrong address – Please fill in your delivery address carefully. Wrong address will cause extra redelivery charge.
Lost goods – If you have given authority to delivery merchandise without signature, you accept full responsibility if your parcel is lost or stolen from your property.